Free shipping for all orders over $199.00
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Shipping Policy
Orders placed from Monday to Friday by 1:00 PM EST will be processed and shipped within 3 business days.
No deliveries are made on weekends or public holidays.
No deliveries are made on weekends or public holidays.
Standard Worldwide Shipping
12-20 days after processing.
Express Shipping
7-10 days after processing.
A flat rate of 20USD.
A flat rate of 20USD.
When ordered by the delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners.
We do not ship orders or schedule deliveries on public holidays therefore deliveries may take longer than expected during these periods
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Return Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, please email customer service to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Vulpix
Attn: Returns
Mail to: 2025 east 19st. Brooklyn NY 11229.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
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Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Exceptions
For defective or damaged products, please contact our customer service to arrange a refund or exchange.
Please Note
• Please attach a note with your checkout e-mail/info.
Please Note
• Please attach a note with your checkout e-mail/info.
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Questions
If you have any questions concerning our return policy, please contact us at: care@vulpix.shop OR 272-203-4642
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