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Shipping Policy
No deliveries are made on weekends or public holidays.
Standard Worldwide Shipping
Express Shipping
A flat rate of 20USD.
When ordered by the delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners.
We do not ship orders or schedule deliveries on public holidays therefore deliveries may take longer than expected during these periods
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Return Policy
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, please email customer service to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Vulpix
Attn: Returns
Mail to: 2025 east 19st. Brooklyn NY 11229.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
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Refunds
Exceptions
Please Note
• Please attach a note with your checkout e-mail/info.
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Questions
If you have any questions concerning our return policy, please contact us at: care@vulpix.shop OR 272-203-4642
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